Shipping policy

OH Clothing Shipping Policy

Introduction

At OH Clothing, we are committed to delivering your orders as efficiently and reliably as possible. This Shipping Policy outlines the details regarding shipping methods, costs, delivery times, and other important information related to the delivery of your orders.

Order Processing

  1. Print-on-Demand Production:

    • All our products are made to order, which means they are produced after you place an order. This ensures that each item is custom-made to your specifications and reduces waste.

  2. Processing Time:

    • Please allow 2-5 business days for order processing and production before shipping. During peak periods, processing times may be extended.

Shipping Methods and Costs

We offer several shipping options to meet your needs:

  1. Standard Shipping:

    • Estimated delivery time: 3-8 business days after processing.
    • Cost: Calculated at checkout based on order weight and destination.

  2. Expedited Shipping:

    • Estimated delivery time: 2-4 business days after processing.
    • Cost: Calculated at checkout based on order weight and destination.

  3. International Shipping:

    • Estimated delivery time: 5-20 business days after processing, depending on the destination country.
    • Cost: Calculated at checkout based on order weight and destination.

Delivery Timeframes

  • Estimated delivery times are calculated from the date of dispatch, not from the date the order is placed.
  • Delivery times are estimates and not guaranteed. Factors such as weather conditions, holidays, and customs processing can impact delivery times.

Tracking and Notifications

  • Order Confirmation: You will receive an order confirmation email with your order details once your order is placed.
  • Shipping Confirmation: Once your order is shipped, you may receive a shipping confirmation email with tracking information. You can track your order using the link provided in the email. Tracking and delivery date not guaranteed
  • Delivery Notification: You will receive a notification once your order is delivered.

Customs and Duties

  • For international orders, customs duties and taxes may apply and are the responsibility of the recipient. Please check with your local customs office for more information.
  • OH Clothing is not responsible for any delays caused by customs processing.

Shipping Issues

If you experience any issues with your shipment, such as a lost or damaged package, please contact our customer service team within 14 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Information

For questions or assistance regarding this Shipping Policy, please contact our customer service team at:

  • Email: ohclothinginquiries@gmail.com

Amendments

We reserve the right to amend this Policy at any time. Changes will be posted on this page and will be effective immediately upon posting. It is your responsibility to review this Policy periodically for any updates.

Governing Law

This Policy shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.